Worth knowing & FAQ
Can I have dinner at the Hotel Adler?
- Since we are "only" a Bed & Breakfast, we only offer breakfast.
- We have many good restaurants very close to our hotel where you can have an excellent dinner.
What are the cancellation conditions?
Rooms can be cancelled under the following conditions:
- Up to 3 days before arrival (2 pm): Free of charge
- until 2 days before arrival (2 pm): 100% of the booking costs for group bookings of 3 rooms or more
- until 24 hours before arrival (2 pm) 100% of the booking costs
Are children welcome?
Children are welcome
- Children up to 2.99 years are free of charge as long as they stay in their parents' bed or in their own bed.
- An older child pays CHF 30.00 per night for an extra bed in the Junior Suite (pull-out sofa 140 cm wide).
- We do not have a play corner, children's toys or a children's playground.
Can we book an extra bed
- We have a pull-out sofa in the Junior Suites (140 cm wide) for 1 -2 persons / children.
Where can I park my car
- In the official pay parking lots Stein am Rhein. Parking is free in the old town from 18.00 to 08.00.
Where can I store my bike
- Our bike garage offers you wonderful space for your bikes. There are enough sockets, also Euro sockets for charging your e-bikes. And if your bike has run out of air, our in-house air pump is at your disposal.
- You will receive the key / code for the bike garage at self check-in.
Frequently asked questions
Breakfast: When is breakfast served?
- Every day from 7.15 a.m. - 9.30 a.m.
- From November to March we do NOT serve breakfast, except on request, for groups or special occasions.
Check-in: Until when can I check in?
- At Hotel Adler you are welcome from 3 pm to 11 pm thanks to innovative digital check-in.
- You can book and pay for your room in advance via the website, or directly on site at the terminal.
Check-out: Until when do I have to leave the room?
- Please vacate your room by 10:30 a.m. to leave enough time for our wonderful housekeeping girls to clean your room.
Dog: Can I take my dog with me?
- Dogs are welcome in our Hotel Adler on the 1st floor rooms. Please let us know when booking if you are arriving with a dog.
- The cost per dog per night is CHF 15.00
Coffee: Is there free coffee / tea?
- You can always help yourself in our lobby at the professional coffee machine and enjoy our coffee specialties as well as various teas.